Development Clerk

Posted July 3, 2014

Hawai‘i Wildlife Center Background

HWC was founded in 2004 and received its 501(c)(3) designation in 2006. The HWC is a homegrown organization that began in response to a desperate need for wildlife response resources, including training, response expertise, and response facilities. The HWC wildlife hospital located in Kapa‘au, Hawaiʻi Island was completed in January 2012 and is the only native wildlife hospital in the Pacific Island Region. The Center received its State and Federal rehabilitation permits and officially launched its wildlife operations in September 2012. Since then, the Center’s programs have continued to grow to meet the need for response trainings, wildlife conservation, and research assistance. In addition to the Center’s wildlife services, HWC also provides consultation services to the Hawaiian and Pacific Islands and public education and outreach opportunities. The Center is active in both the conservation and local community.

Position Description and Responsibilities

The Development Clerk works under the supervision of the Development Coordinator and the Center Director.

The Development Clerk will need to be able to demonstrate proficiency with HWC’s donor database system (Salesforce) and is responsible for setting up and maintaining the database, including entering all past and present donor information, updating customer and account information and developing database reports when requested. In addition, the Development Clerk helps to maintain procedures, current donor and prospective donor research and reports to grow and monitor donations to the Center and is responsible for acknowledging contributions from donors, companies and foundations. The Development Clerk will assist with the preparation of proposals, reports, letters, brochures and other written materials as needed for individual donors and to market the organization. The position works with the Development Coordinator to also develop and prepare grant proposals, reports to funders, solicitation materials, and other correspondence and printed collateral that may be necessary to carry out solicitations and cultivations.


  • Prepares data for computer entry by compiling and sorting information; establishing entry priorities.
  • Processes donor documents by reviewing data for deficiencies; resolving discrepancies in consult with the development team.
  • Enters donor data on keyboard or optical scanner according to the required format.
  • Maintains data entry requirements by following data program techniques and procedures. Maintains operations by following policies and procedures and reports needed changes.
  • Verifies entered donor data by reviewing, correcting, deleting, or reentering data; researching and requesting information when account information is incomplete; purging files to eliminate duplication of data.
  • Tests donor system changes and upgrades by inputting new data; reviewing output.
  • Secures information by completing data base backups.
  • Maintains donor confidence and protects operations by keeping information confidential.
  • Generates donor/database reports when requested
  • Contributes to team effort by accomplishing related results as needed. Able to teach other HWC staff how to utilize the donor database system
  • Completes contribution acknowledgement documentation for donors and mails documentation in a timely manner
  • Assist with preparation of grant proposals, reports to funders, solicitation materials, and other correspondence and printed collateral
  • Performs other duties, as assigned/required

Skills & Qualifications

  • Strong organizational and time management skills
  • Proficient with typing and data entry
  • Exceptional attention to detail and thoroughness
  • Able to abide by confidentiality restrictions and protocols
  • Ability to work both independently without close oversight and with a team
  • Able to analyze information, set priorities and make suggestions for improvements
  • Results-driven and customer-focused
  • Bachelor’s degree preferred
  • Excellent verbal and written communication skills
  • Professional, respectful, and resourceful
  • Able to manage multiple tasks and projects at a time
  • Keen interest in native wildlife conservation issues

Part-time hourly position, hourly wage commensurate with experience

  • Please email cover letter, resume with salary history, and three references to: